The steps to disable protection vary by the antivirus software you use. You can turn the protection back on after you’ve obtained your file. In this case, temporarily turn off your antivirus protection and see if your file downloads. Your file may be safe, but for some reason, your antivirus has detected it as a suspicious file. When the scanner has removed harmful software, restart your file download.Ī possible reason you can’t download your file is that your installed antivirus program is blocking that file.
